FAQs

Food Tatva is a ‘Recipe-kit’ concept, making cooking at home a cake-walk. We deliver easy-to-follow recipes and perfectly measured and labelled ingredients, right to your kitchen. No more running around, no wastage just good food and togetherness

There are many reasons to buy our Recipe-kit and cook at home…some of them listed here.

  • Cooking at home with fresh ingredients is definitely better than oily/greasy deliveries or frozen food. You have complete control on what you want to eat healthy today. Much better than fast food take-outs.
  • Our Receipe-kit will provide you with all the required ingredients for your favorite dish, rightly measured and nicely packed. You do not have to spend your time searching for those special spices, veggies, oils etc. and spend a bomb to buy whole lot, which you will not be using in future.
  • You can learn and demonstrate your culinary skills.
  • Also, enjoy fun family time while cooking your favorites…Cook together…eat together…gossip together.
  • If not maa ka haath ka khana, at least you have your home cooked food.

    We are presently delivering in Hyderabad - Jubilee Hills, Financial District, Gachibowli, Khajaguda, Nanakramguda, Manikonda, Madhapur, Kokapet and Shaikpet. We will soon be expanding our deliveries, so please stay tuned.
    Orders are taken on-line throughout the week; deliveries are made as per time slot selected by you.

    Note: While placing order, please select when do you want your recipe-kit to be delivered. Order received at least 3 hours before the 'Delivery Option' selected will be delivered accordingly else will be delivered in next available slot.

    It depends on the dish for which you have ordered the ingredients. Cooking time is mentioned on the site, recipe and sent along with the ‘Recipe-kit’ delivered to you.

    Most of our ingredients serves 2-3 . Serving is clearly mentioned on the dish page. If you want to cook or serve for more than the mentioned, than you have to order in the multiples.

    Note: We cannot reduce number of servings mentioned for the dish.

    Please do not worry, quantity of each ingredient for the recipe will be mentioned on the ingredients checklist and will be sent along with the Recipe-kit

    Friend, no need to worry. We have provided options for Roti, Paratha and Puri. You can order them along with the recipe-kit from Breads section.

    Note: We will not be able to ship breads (roti/paratha/puri) alone. These are shipped only when you buy our ingredient box.

    Yes, some curries/dishes you can make without onion and garlic. In that case, you have to use extra cream; and point to be noted, recipes that do not use onion, yields lesser gravy.

    Presently we have started with vegetarian options. We will soon start with non-vegetarian and vegan options.

    As long as ingredients are refrigerated after taking delivery, will remain fresh about 1-3 days. More details about the ingredients storage will be sent with the ‘Recipe-kit’, as it depends on the recipe and it’s ingredients.

    We intentionally do not provide chopped or grated vegetables as shelf-life will reduce. You may experience strong smell of vegetables like onion/garlic in the box which may spoil other items.
    Also, sometime you may not be cooking/preparing dish same day.

    Yes, we would recommend you to wash vegetables before cooking.

    Our recipes are packed in a facility that handles all major food allergens: milk, eggs, tree nuts, peanuts, wheat, and soybeans.
    If you have food allergy or intolerance, we recommend that you go through the ingredients list for the dish before ordering.

    So Sorry. If your box is missing anything as per ingredients list, please go to ‘My Food Tatva’ page in your account and select ‘Get help with this box’ for your most recent order.

    Service is a very serious issue for us, we appreciate you contacting us with any queries so we can make sure they do not happen again.

    If any item is out of stock, we will either offer a substitute or offer a complete refund if you still do not want to continue with that particular ‘Recipe-kit’

    You may need a few basic ingredients as you prepare your recipes. We let you know on your recipe sheet if you need any of these along with type of dishes/utensils.

    Delivery is FREE.

    We prefer you to be at home to receive wonderful ‘Recipe-kit’ but sometimes circumstances are not in your control. In those cases, while placing order please mention alternate address/contact number or your neighbour’s details in comments box or delivery address.
    Also, our logistics partner will call you before delivery.

    Since we prepare every ‘Recipe-kit’ individually for every order with hand-picked and quality ingredients just for you, we do not process any return.

    We request you to please review the cuisine/dish/content/ingredients before placing your order to avoid any disappointment later.

    However, cancellation is allowed only up to 2 Hrs. before the scheduled delivery of the Recipe-kit as per the delivery slot selected by you while placing an order.

    Also, Once order is shipped, we do not process any cancellation and returns.

    Yes, you can see your order history after you have logged into your account and in ‘Orders’ section.

    You can manage your personal information, including name, phone number, email, delivery address and payment information by logging into your account.

    Of course, while placing order, provide the shipping address where you would like the ‘Recipe-kit’ to be delivered and we will deliver it as a gift, but in only the areas we are currently serving.

    No, not required. Order whatever dish you like. We have not yet started subscription plans.

    You can reach out to us on +91 9121001550 between 10:00 AM and 6:00 PM from Monday to Saturday
    Alternatively you can also mail to support@foodtatva.com